All posts tagged: Andrew Wilkinson

Why Slack Is Worth $2.8B: Its User Experience Makes People Care

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Business & Culture / UX Design

“A central thesis is that all products are asking things of their customers: to do things in a certain way, to think of themselves in a certain way — and usually that means changing what one does or how one does it; it often means changing how one thinks of oneself.” We often forget that we ask a lot from people who use our products. Whatever we design is asking users to do things our way. And it’s […]